How it works
Our M3 framework leverages your company's internal knowledge in three steps:
Identify your team's strengths and weaknesses
Tella's evolutionary mapping algorithm shows what your employees know and what they're struggling with - in real time
Through a simple onboarding process, tella takes the first snapshot of your team's abilities. Then, each time an employee receives help and learns something new, tella updates their skillset automatically.
Make everyone a power user
Tella takes off pressure from the experts in your team by creating a dynamic exchange of skills
Whenever an employee asks for help, tella's matching algorithm looks for three things:
- Expert's availability to minimize wait time
- Expert's level - more advanced users see the toughest questions
- Social distance between the employees to foster new connections across departments.
Reward your employees
Tella's gamification system encourages users to learn new skills and teach them to others
Through leaderboards and newsletters of appreciation, tella fosters a community of learning and support throughout your company.
Take a closer look
Why choose tella?
Unleash the knowledge within.
Interested in seeing how tella could benefit your organization? Let us know!Contact us